Privacy Policy

Last updated: April 3, 2026

Multi Topup, Inc. ("Company," "we," "us," or "our"), a Florida corporation registered since 2016, operates the website multitopup.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit the Site or engage with our services. By accessing the Site, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you use our contact form, you may voluntarily provide us with: your name, email address, phone number, and any additional information included in your message. We collect this information solely for the purpose of responding to your inquiry and evaluating how we may assist your business.

1.2 Automatically Collected Information

When you visit the Site, our hosting provider (Vercel, Inc.) may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through server logs and is used solely for the purpose of maintaining site performance, security, and diagnosing technical issues.

1.3 Cookies and Tracking Technologies

The Site uses only strictly necessary cookies required for basic site functionality. We do not use advertising cookies, remarketing pixels, or third-party tracking technologies for behavioral profiling. You may disable cookies in your browser settings at any time without any impact on the services provided through the Site. We do not discriminate against users who choose to block cookies.

2. How We Use Your Information

We use the information we collect for the following purposes: to respond to your inquiries submitted through the contact form; to evaluate and provide technology consulting services; to maintain and improve the functionality of the Site; and to comply with applicable legal obligations. We do not use your information for automated decision-making or profiling.

3. Disclosure of Your Information

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for marketing or commercial purposes. We may share your information only in the following limited circumstances:

Service Providers: We use Resend, Inc. to process and deliver email communications initiated through our contact form. Resend processes your name and email address solely for the purpose of email delivery and is contractually obligated to protect your data. We use Vercel, Inc. for website hosting and Cloudflare, Inc. for DNS management and form processing. These providers may have access to technical data (such as IP addresses) in the course of providing their services.

Legal Requirements: We may disclose your information if required to do so by law, in response to a valid subpoena or court order, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Retention

We retain information submitted through the contact form for as long as reasonably necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping and compliance purposes. You may request the deletion of your personal information at any time by contacting us at the address provided below.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect the information we collect. All data transmitted through the Site is encrypted using Transport Layer Security (TLS/SSL). However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

The Site may contain links to third-party websites, including those of our clients and partners. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

7. Children's Privacy

The Site and our services are designed for business-to-business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete such information.

8. Your Rights

Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; and object to or restrict the processing of your information. To exercise any of these rights, please contact us using the information provided below.

California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on the Site with an updated "Last updated" date. Your continued use of the Site following such changes constitutes your acceptance of the revised policy.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Multi Topup, Inc.
Ponte Vedra, FL
Email: info@multitopup.com
Phone: (786) 234-7225

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